Who is this course for?
This course is for anyone who is involved in tele-canvassing. Do you make appointments on the phone either for yourself or for other sales people? Do you have a tele-canvassing team that you employ? Learn to get through to the key decision makers, overcome objections and consolidate apppointments that convert to sales!
Course Content
- Developing The Right Mindset
- Planning The Call
- Defining Objectives For The Call
- To Script Or Not To Script?
- Prompting For Details
- Effective Questioning That Works
- Using Your Voice For Crystal Clear Communication
- Emphasis And How Where And When To Use It
- How To Get Rock Solid Commitments
- Getting To The Decision Makers
- Making The Appointment
- Understanding The Structure Of A Sale & It's Importance When It Comes To Making Appointments
- Understanding Objections & Their Causes
- Avoiding The Mistakes Most Tele-Canvassers Make
- Tonality & It's Importance
- Physiology, Psychology & Their Interconnection
- Understanding How Prospects Think
- Adding Sparkle To Your Speech
- Why You Should Never Sell Your Product/Service On The Phone
- Knowing Your Own Business & It's Importance
- Effective Listening
- Handling Rejection
- Getting To Yes Every Time
- Avoiding Confrontation & It's Importance
- Dealing With Objections Including "Never Get All Decision Makers Together", "Not Interested", "Send Us Some Info In The Post" And Other "Fob Offs"
- Your Customer's Most Important Asset & Recognising It's Value
- 10 Common Tele-Canvassing Mistakes To Avoid At All Cost
- Consolidating The Appointment & It's Importance
- Gaining Trust From Your Customers
- Standing Out From The Crowd
- Relationship Building & Looking Beyond The Appointment
- Hypnotic Language Patterns That Work
- And Much Much More
What's Included?
Buffet lunch, light refreshments, & all course materials including full course manual and successful course completion certificate are included in the price.
How To Book A Place On The Course?
To book a place on this course, you can book it online right now, by clicking the "Book This Course Now" button below, or call us on: 0800 567 0800 where one of our team will be able to help you.
